My exchanges

How does HomeExchanging work?

• What are reciprocal and non-reciprocal exchanges?

Messaging

• What is messaging and how does it work?
• How do I write an exchange request?
• Why is there an automatic decline after 4 days without a response?
• How does the response rate work?

Searching

• What is reverse search and how do I use it?
• What are the search filters and how do I use them?
• What are "My Preferred Destinations" and how do I use them?
• What is my "travel wishlist" and how do I use it?
• What are Favorite Folders and how do they work?

Before the exchange

• How do I finalize non-reciprocal exchanges?
• How do I finalize reciprocal exchanges?
• How do I modify the details of an exchange before and after finalization?
• How can I prepare my home for a seamless exchange?
• What is HomeExchange's policy on surveillance cameras?
• Can hosts ask for extra fees?

See all 9 articles

After the exchange

• How do I see reviews as a guest/host?
• Why can't I leave a review of my exchange?
• How can I leave a review after an exchange?
• Can I transfer my reviews or exchange history to another account?
• How to deal with cleaning disagreements at the end of an exchange
• I have an issue with my exchange and need the team's help, what do I do?

See all 7 articles