Privacy and trust are essential to a successful home exchange. Guests should feel safe and secure, knowing their privacy is fully respected during their stay. Therefore, indoor surveillance cameras are strictly forbidden during a home exchange.
Are outdoor cameras allowed during a home exchange?
Outdoor cameras (e.g. doorbell cameras, driveway security cameras) are permitted.
I have indoor cameras in my home. What should I do?
If you have indoor cameras, you must completely disconnect them before your guests arrive.
Can I leave indoor cameras turned off but still plugged in?
To avoid any misunderstandings, indoor cameras should be completely disconnected and stored away during the exchange. If you cannot store them away for any reason, they must be turned off when the guests are present in the home, and you must inform your guests about them before their arrival.
Should I inform my guests about my outdoor cameras?
Yes, you should disclose any outdoor cameras in advance. Outdoor cameras are allowed for security purposes as long as they don’t compromise the guests’ privacy (they should not point toward private areas like a pool or backyard).
We also recommend you mention it in your listing, under "additional information".
What if my guests have concerns about the cameras?
Clear communication is key. Reassure your guests that all indoor cameras are disconnected, and that any outdoor cameras are there for security purposes only. If further concerns arise, work together to find a resolution that ensures everyone’s comfort.